Frequently Asked Questions

How long does it take to convert my van?2019-02-26T14:28:13+00:00

The whole conversion process normally takes 4 weeks from the start date, but this does depend on the specification of the build. Sometimes due to unforeseen circumstances the build can be delayed, in which case we suggest allowing 6 weeks for the conversion process.

What are the payment terms?2019-02-26T14:19:25+00:00

Our payment terms are broken down into instalments as listed below:

Payment 1 – £500 non refundable holding fee to secure a production slot.

Payment 2 – 50% of the total build cost up front for ordering in parts.

Payment 3 – 40% of the total build cost when the vehicle is 2 weeks from completion.

Payment 4 – 10% is paid upon completion when you are satisfied with the job.

If a new van is also being ordered as part of the conversion, then there will be a further two payments taken for the deposit and the outstanding balance of the vehicle, unless finance is arranged.

Do you need a deposit?2019-02-26T14:19:35+00:00

If you decide to choose Three Bridge for your campervan, then a non refundable holding deposit of £500 is taken, and is offset against your final payment at the end of the build.

When do I decide my specification?2019-02-26T14:19:48+00:00

You choose your specification in a rough format on the first appointment you see us, this gives you an idea on costings and available options. Once you have paid a holding deposit to secure your production slot, then we finalise your specification.

When do I choose colours?2019-02-26T14:20:45+00:00

You choose your colours when you have booked a production slot and have signed off a build specification. We will send you out a swatches pack which includes all samples for every colour choice needed.

How long is my parts warranty?2019-02-26T14:24:59+00:00

Most components installed into the conversion offer a minimum 12 month warranty, unless otherwise stated.

How long is my Webasto warranty?2019-02-26T14:25:07+00:00

Three Bridge is an approved fitter for all Webasto products, and have attended the Webasto course in Doncaster which enables us to offer a 3 year warranty.

How long is my SCA warranty?2019-02-26T14:25:14+00:00

SCA offer a 2 year warranty

How long is my Volkswagen warranty?2019-02-26T14:25:52+00:00

Volkswagen supply a 3 year warranty with all vehicles.

How long is my Three Bridge warranty?2019-02-26T14:27:04+00:00

The warranty on any Three Bridge conversion is 12 months on all workmanship carried out by ourselves, including and not limited to electrical, woodwork, chassis and sealants.

Can I book my holiday in my new camper?2019-02-26T14:27:13+00:00

We strongly advise against booking any time away in your new campervan within 4 weeks of the completion date of the build, as if there is any delays we can’t be held responsible for cancelled holidays or trips.

What happens if the build is late?2019-02-26T14:27:19+00:00

If for some unforeseen circumstance the delivery date or build is delayed, we will inform you as the delay occurs. We try to keep all our clients in the loop with updates throughout the build.

How long does a conversion take?2019-02-26T14:29:43+00:00

Typically a full conversion from panel van to campervan will take on average 4-6 weeks depending on the specification of the build. We always aim to complete the conversion process within these timescales, but sometimes there can be unforeseen delays.